eHI Report "Centering on the Patient: How Electronic Health Records Enable Care Coordination"

Wed, 06/22/2011

Centering on the Patient: How Electronic Health Records Enable Care Coordination found that using care coordination enabled by electronic health record (EHR) resulted in numerous process improvements for patients with Type 2 diabetes and heart disease in a medical home. Overall, the project demonstrated improvements in care planning, provider-patient communications, intra-office coordination, more advanced use of EHRs, enhanced patient coaching, improved referral process to specialists, expanded nursing role and more user-friendly information for patients. The most significant improvements came from building the foundations of care coordination, and initiating a plan with specific care goals and processes to achieve them.